Warranty and Polices
inflatable FUSION, inc. strives to make you the best products available on the market. All of our products are custom made to order. We work with you on creating the design and produce the product to your specific requests. Since all products are made to order, we are unable to offer a return or exchange on items purchased. Deposits made on orders are non-refundable. Any orders cancelled after the order has been placed or during production will forfeit the deposit.
THERE ARE NO REFUNDS OR RETURNS.
In the case of a warranty return, you must first obtain written permission from inflatable FUSION, inc. You will be issued a RAN (Return Authorization Number) No returns will be accepted without this number on the shipment. Please see our warranty for additional information.
*Inflatables can have restrictions in some areas. Check with your local authorities to be sure you can use this product before you purchase.
Your inflatable product is warranted to be free of defects in material and workmanship for a period of 1 year from purchase date. Damage resulting from negligence, improper usage or unusual wear and tear caused by excessive usage is excluded from inflatable FUSION, inc. warranty coverage. The purchase date is defined as the day of shipment from Inflatable Fusion, inc.
Ad dancers and Ad Tubes have a 90 day warranty as described above. The blower has a 1 year warranty.
Flag banners and Feather banners have a 6 month warranty as described above.
Custom Prize Wheels have a 1 year warranty as described above.
Sumo Sets have a 90 day warranty as described above.
Inflatable Fusion, inc must be notified immediately of any possible defects noticed. Warranty shipments within the first 30 days are paid by inflatable FUSION, inc. Warranty repairs must be authorized, in writing by inflatable FUSION, Inc.
You must obtain a RAN (Return Authorization Number) for warranty returns prior to shipping to us. To obtain a RAN please contact us prior to shipping at 858-495-1700. Shipments without a RAN will not be accepted.
This warranty does not cover banners and does not cover any item that has been attached to the inflatable by anyone other than Inflatable FUSION, inc. Any alterations made to the inflatable, blower, support system, banner provisions, and electrical, will void this warranty.